Our response when someone totally pisses us off - most of the time we don't end up writing this letter but this one involves the DMV...ha!
I should be doing my homework, or writing that letter, but here I am venting on my blog instead. Healthier, I don't know. It started out as my fault, I took the girls to get their learner's permits (transfer of Lisette's and a first for Nicole) without checking on what we needed to bring. ID of course but what else do you need? Let me tell you, everything but a pint of blood. So I called John up to bring their passports or birth certificates plus one of our utility bills showing our Virginia address. Lots of Californians coming to get a Virginia license just because...oops, make that a Virginia learners' permit. John shows up about 20 minutes later with all of the above...except our utility bill says "John" not "Juan" which is on his ID. Obviously this is the cable bill of some impostor Juan...can't be thinking outside the box now can we!
We go back and forth, bring in an insurance card from the car with "Juan" on it but cards aren't acceptable, only bills - and make it original, not to be confused with a download from the Internet - might be fraudulent!! I'm starting to pull my hair out - Nicole has her permit (the John-thing slipped through before Capt. Sugar for Brains jumped on it) and is anxious to show me. "Put that thing away!" whisper I in a panicked voice. Five minutes later John announces, "I guess this means Nicole has to give back her permit too" - my eyes bugged completely out of my head...and I sent Nicole the heck out of the building. They did try and retrieve it later - I told Lisette to tell them Nicole walked home, seeing as how we LIVE in Virginia.
Meanwhile, since we were getting nowhere with this lady, I asked to see her supervisor. She responded with a glare down her nose and a "I AM the supervisor"...crap. I was losing my temper so decided it would be best to wander out, leaving John to get a refund for Lisette's permit and retrieve his ID. That's when she asked for Nicole's permit but I left the building permanently with Nicole and Jake in tow.
So as John is talking with this other lady and retrieving funds/ID, she suggests that he could speak to the manager, that "he" is in his office. Oh, really!!! Yes, he would like to talk to the manager...the supervisor scoffs - "He knows everything that we're talking about already" - that's okay, John/Juan would still like to talk to him. Within fifteen seconds into the conversation Mr. Manager suggests John have our insurance company fax them a copy of our insurance bill directly. Two minutes later, it's done. Two minutes after that, Lisette has her permit and I'm no longer on the run with Nicole. Bummer, that was the exciting part!
Ms. Supervisor denies lying to us - "She asked for a supervisor" - John says, you lied, it's going to get written up. Goodbye.
Some people's kids.
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2 comments:
There is nothing on earth as ignorant as a government worker on a power trip. They actually have little power but we don't know that because we take their word for it.
When we're being unfairly treated by imbecils, we should stand our ground until we've been able to speak to the top dog in the building.
How do these people get their jobs???
Wow, there's a new bulldog in town!!!! Go get 'em baby!
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